20/20 Insight Gold

  Facilitation Services - After the Assessment

Facilitation skills are needed to conduct several kinds of sessions related to the 360 feedback process. If your organization does not have internal facilitators, we can facilitate these sessions for you. Facilitation of group feedback sessions The most sensitive and difficult facilitation challenge comes when individuals first see their feedback. This is particularly true for groups that have never experienced 360 feedback before. They need to be shown how to read the report and how to find trends. Most of all, they need support to get past the initial feeling of discomfort or defensiveness that is a predictable reaction to 360 feedback. Once participants are able to analyze their feedback, they may need help identifying high-priority areas for improvement and determining why certain scores are low. An experienced, in-house facilitator should guide this process. Facilitate supplemental feedback sessions In many cases, people want and need more input from their feedback providers before going ahead with individual development planning. They may want to meet with their bosses or direct reports. Members of a team can get together to discuss each other's feedback. These meetings are delicate, because people do not always react well to direct feedback. The interchanges should be facilitated carefully. Feedback recipients may need coaching on how to ask for and receive verbal feedback. A skilled facilitator can make sure the process remains positive, cordial and helpful. Facilitate planning sessions Individual Development Planning (IDP) is a stand-alone software program that allows a feedback recipient to:   review 20/20® scores and comments   analyze the feedback for strengths and problems   set goals   create an individual development plan and monitor progress all on-screen IDP is available at no extra charge to everyone in an organization that has purchased the 20/20® Insight GOLD system. Those who have received feedback may want help selecting specific follow-up activities that will develop them in areas needing improvement. Planning can be done one-on-one or in a group setting. Often, individual coaching is preferred over group coaching. Although an individual's manager usually handles this role, the organization may feel more comfortable with an external consultant to provide this coaching. Conduct developmental programs After studying the needs assessment reports, your organization will identify training and development initiatives based on the data gathered. We are available to provide your organization with follow-up programs / workshops in:   Strategic planning   Organizational development   Leader development   Team development   Skills training   Problem solving Please contact us regarding your Post-Assessment needs. More  20/20  Insight  Information /  Topics 20/20 Insight - Main Page Features and Benefits Applicatons / Uses WebResponse for 20/20 Insight IDP - Individual Development Planning software Respondent Software The 360 Smart Kit Skill Sets Survey Library / Categories System Capablilites Technical Requirements Report Options Purchasing Information Pricing Information Demonstration Downloads Assisting Before Assessment - Services User Reference Become an 20/20 Associate/Distributor 20/20 Product Showcase Request / More Information Order Form If what you see is not exactly what you want, please place a request or inquiry regarding your needs by using the request / information form.