20/20 Insight GOLD
Applicatons / Uses
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Leader Development
Executives, managers, and supervisors can diagnose skill strengths and areas for
development by gathering feedback from direct reports, peers, and other managers.
Individual Skill Development
Team members give each other feedback about personal leadership, team interaction skills,
and workplace skills to discover strengths and problem areas.
Team Development
Assess team issues by collecting input from a variety of customers and stakeholders.
The team uses this information to go to the next level.
Needs Assessment
Study aggregate performance data to decide hoe much to invest for training and department
resources.
Competency Development
Get feedback aabout draft competency lists as the subject to be assessed, rather
than an individual. Ask stakeholders to rate the importance of the behaviors.
Level 3 Evaluation of Training
Develop customized surveys based on course objectives. Give them to participants before
and after training. Compare the results to determine how much skills have improved.
Performance Management
Use 20/20® Insight GOLD to measure competence -- how well people do their
work. Individuals identify strengths and weaknesses so they can set development goals.
Organizational Climate Surveys
Collect information about the organization concerning corporate vision, values, policies,
structure, communication, and management support.
Employee Attitude Surveys
Find out employee's perceptions relate to their job satisfaction, training, advancement,
reward systems, and employee involvement.
Customer Satisfaction Surveys
Get feedback from customers to find out what you need to change in order to create
loyal customers.
Market Research
Before launching a new product or marketing strategy, find out what would delight
customers. Get their reactions to your planned initiatives.
More System Capabilities Information:
Administration Capabilities
Respondent Capabilities
If what you see is not exactly what you want, please place a request or inquiry regarding
your needs by using the request / information form.
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Tuesday, October 07, 2008
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