Sales / Selling

Establishing Credibility and Trust for Sales   (C-103)

Decisions to choose a vendor or supplier require all the people who come in contact with the client to establish some level of credibility and trust.

Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships.

This course will discuss what can be done to intentionally build trust and confidence with clients.

Approximately 2 hours

Audience: Sales Professionals, Account Managers, Anyone working with clients & prospects

Includes 9 Lessons:
    –  How to Use This Course
    –  Overview
    –  Building Credibility
    –  Building Rapport and Trust
    –  The Four Elements of Trust
    –  Pacing
    –  Listening – Optional: Personal Listening Profile
    –  Feedback
    –  Summary

Establishing Credibility and Trust for Sales

C-103

Price: US$ 34.00   (retail price: US$ 37.00)

Establishing Credibility & Trust For Sales e-brochure

Allow 1 business day for online setup, but often it is done the same business day.

Credit:
CEU: 0.2   CEU Information

Requirements:
800 x 600 Screen Resolution and up; Microsoft IE 4.0 and up, Netscape 4.5 and up, or AOL 5.0 and up, Flash 5.0 and up