Training Tools & Skill Development
Interactive, Self-paced, Online Courses
Management, Customer Service, Teams, & Sales
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Customer Service
Customer Focused Sales Interviews (C-104)
In this course learn professional sales interviewing techniques that will help establish credibility, qualify opportunities more effectively,
and discover a prospect's important business needs, goals, priorities and personal win.
Approximately 1 hour
Audience:
Customer Service / Care Professionals, Sales Professionals, Account Managers, Anyone identifying customer needs
Customer Focused Sales Interviews oncludes 9 lessons:
– How to Use This Course
– Introduction
– Questions Are the Answer
– Overview of the F.I.N.D. System
– F.I.N.D. System in Detail
– After the Sales Interview
– F.I.N.D. Interview Example
– Practical Applications of Knowledge
– Knowledge Assessment
Customer Focused Sales Interviews
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C-104 |
Price: US$ 34.00 (retail price: US$ 37.00) |
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Customer Focused Sales Interviews e-brochure
Allow 1 business day for online setup, but usually available same business day.
Credit: CEU: 0.2 CEU information
Requirements: 800 x 600 Screen Resolution and up; Microsoft IE 4.0 and up or Netscape 4.5 and up or AOL 5.0 and up; Flash 5.0 and up
ALSO AVAILABLE:
OPTIONAL: DiSC Classic Profile — Individual Online report
These easy-to-use Online Response Forms eliminate skipped questions, counting errors, and
save valuable time. Approximately 10 minutes to complete. Reports can be generated immediately.
These Online Profiles / Assessments can be taken anytime, anywhere. The respondent only needs to have Internet / Web access.
DiSC Classic Profile — Individual ONLINE report (10 credits per report)
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INS-on1 |
Price: US$ 24.70 (retail price: $ 31.00) |
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DiSC Sales Profile / Report
Online format only
– Section I. Understanding Your DiSC Sales Style
– Section II. Understanding Customer Buying Styles
– Section III. Adapting Your Sales Style to Your Customers / Prospects
More information about Everything DiSC Sales profile – Online Version
View Everything DiSC Sales sample report
View Everything DiSC Sales e-brochure
DiSC Sales Profile – Individual Report
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INS-on14 |
Price: US$ 61.75 (retail price: $ 77.50) |
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Action Planners - Course / Learning Reinforcement
DiSC Customer Service Action Planner (S-113)
View more information about the DiSC Customer Service Action Planner
DiSC Talk! Action Planner (S-116)
View more information about the DiSC Customer Service Action Planner
View DiSC Action Planners e-Brochure (.pdf)
Return to Customer Service online courses - main page
Other Self-paced, Online Courses:
Behavioral Style self-paced online courses
Manager / Management self-paced online courses
Teams self-paced online courses
Sales self-paced online courses
Full Listing of Action Planners for Learning Reinforcement
Return to the full listing of self-paced online courses
We accept credit cards on all orders. Volume pricing is available.
Return to Inscape Publishing DiSC assessments & training tools - main page.
If any of these products are not exactly what you want, please place an inquiry.
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