Assessment & Skill Development

  Complete 1/2 day COURSES - with imbedded Video

   Conflict Management – a DiSC-based Approach

Reduce tension, resolve challenges and improve productivity Help employees discover non-threatening, respectful ways to communicate preferences and discuss differences. This course provides teams with the key to maintaining a well-balanced work environment by helping individuals understand their own and others’ behavior in conflict, and providing them with the problem-solving skills needed to manage adversity in the workplace. Participants discover their natural responses to conflict and learn how others may interpret behavior differently. They learn the skills, knowledge, and tools they need to deal with conflict, thus resulting in stronger, more productive teams, higher employee satisfaction, and less turnover. Individualized Participant Workbooks This workbooks incorporate validated research based assessment data provide each participant with a personalized, relevant learning experience. Through innovative, hands-on, experiential learning activities, participants learn techniques to deal with conflict, resulting in stronger, more productive teams, higher employee satisfaction, and less turnover. Relevant video and a wide range of individual and group activities generate opportunities for participants to explore ways to communicate preferences and deal with differences, resulting in the creation of well-balanced, high-functioning teams that can deal effectively with conflict. Using Conflict Management – a DiSC based Approach, participants will: Discover their natural tendencies in conflict and understand how others’ tendencies differ from their own Appreciate the value of finding common goals among the parties in a conflict, and learn an approach for finding these common goal Understand the need for all parties in a conflict to have their perspectives heard, and learn how to share their perspectives in a productive way Realize the importance of focusing on solutions rather than problems Learn strategies for generating options that resolve conflicts Reflect on how their natural tendencies might affect their ability to find solution Gain the tools they need to come to better decisions in conflict situations ThIs fully integrated DiSC-based program includes:   Proven learning models   Participant pre-work   Rich video assets   Validated research-based assessments   Individualized Participant Workbooks   Fully scripted Leader’s Guides   Professional PowerPoint   Proven processing activities   PowerPoint and video play from the same USB key   No installation is required   (program registration is required for technical support)   Programs are portable between computers   PC and MAC versions available This synchronized, ready-to-go 1/2 day training courseware reduces preparation time and improves the classroom learning experience. Conflict Management – a DiSC based Approach Course / Program F-102   Price: US$ 840.00   (retail - US$ 995.00)             Participant Workbook F-10pw   Price: US$ 94.50 each   (retail - US$ 108.50)       Preview: Conflict Management - a DiSC based approach Preview this 1/2 day management program. Since it has video synchronized right into the PowerPoint program presentation, you need Flash Player 8 to view the video components. If you need the Flash Player 8, a link to download it is furnished at this course location. View Conflict Management Program materials: Participant Workbook sample (.PDF) Leader Guide sample (.PDF) PowerPoint demonstration (.PPT) Conflict Management Video Sample Conflict Management – a DiSC based Approach e-brochure (.PDF) idXReady Courseware Overview e-brochure (.PDF) This Program synchronizes / includes the following: Online Assessment Each program / course includes a personalized assessment, which is sent to participants as pre-work completed online prior to training, ensuring training time is maximized. Individualized Participant Workbook Workbooks incorporate personalized assessments for each individual. The learning becomes relevant and the facilitation time more effective and productive. Synchronized Participant Workbook Pages Corresponding participant workbook pages for every PowerPoint reference. Note taking is made easy - guess work is removed, and participants keep in step with every reference you make. Fully Scripted Leader Guide Synchronized with Participant Workbooks and PowerPoint, and editable. Leader’s Guides are generated in easily accessible PowerPoint files, which are ready to use as they are, or may be edited with your personal touches. PowerPoint That Makes a Point High-impact, visual storytelling slides with effective animations. Professional, high quality presentations that quickly engage learners. Video Built into PowerPoint PowerPoint files built with video synchronized right into the presentation. No more wasting time searching for video clips on a VHS tape or DVD, taking the stress out of transition time. View Conflict Management Program materials: Participant Workbook sample (.PDF) Leader Guide sample (.PDF) PowerPoint demonstration (.PPT) Conflict Management Video Sample Conflict Management – a DiSC based Approach e-brochure (.PDF) idXReady Courseware Overview e-brochure (.PDF) Other Related Programs:     Frontline Management: Leveraging the Strengths of Your Style         View course information         Frontline Management flyer (.PDF)     Capitalizing on Team Talents         View course information         Capitalizing on Team Talents flyer (.PDF)     Collaborative Skills for Teams         View course information         Collaborative Skills for Teams flyer (.PDF)     DiSC Power Selling         View course information         DiSC Power Selling flyer (.PDF)     Improving Your Listening Skills         View course information         Improving Your Listening Skills flyer (.PDF) Related Materials Listening Situation Cards – 24 Card deck F-530   Price: US$ 28.00   (retail - US$ 30.00)       Team Situation Cards – 24 Card deck F-531   Price: US$ 28.00   (retail - US$ 30.00)     Team Priority Cards – 24 Card deck F-532   Price: US$ 47.00   (retail - US$ 50.00)     idX-QuikDiSC Cards – 144 Card deck F-534   Price: US$ 47.00   (retail - US$ 50.00)     DiSC Selling Interaction Cards – set of 15 F-552   Price: US$ 28.00   (retail - US$ 30.00)       SYSTEM REQUIREMENTS   Microsoft Office 2003 with Power Point 2003   Microsoft Windows 2000 (Service Pack 3 +) or Windows XP (Recommended)   Adobe Acrobat Reader 7 or higher (free at www.adobe.com)   Adobe Flash Player 9 or higher (free at www.adobe.com)   USB Ports (USB 2 recommended)   512 MB of memory (Recommended) Also see Trainer Tools for additional items that can enhance your training efforts / training program. We accept credit cards on all orders. Volume pricing is available. View information about becoming an Inscape Publishing Distributor. Find  Inscape  Product  by  Individual  Product  Title Attitudes – Adventures in Attitudes Coping & Stress Profile Customer Service Action Planner Dimensions of Leadership Profile DiSC Action Planner Sample Pack DiSC Buttons DiSC Customer Service Action Planner DiSC Management Action Planner DiSC Managing Performance Action Planner DiSC Classic Profile – Online Version DiSC Classic Plus Profile – Online Version DiSC Classic Profile – Paper Version (Personal Profile System) DiSC Personal Profile – Spanish Version DiSC PPSS - Personal Profile System - Computer / Codelock Version DiSC Relationship Profile DiSC Sales Action Planner & DiSC Talk reference card DiSC Sales Strategies DiSC Talk Action Planner Diversity – Discovering Diversity Profile EPIC - Online account –- Online Delivery System Everything Facilitation System – complete wirh video IdX - complete ready to go synchronized learning programs with imbedded video Indra - In-Depth Relationship Assessment I-Sight - A Way to Understand Yourself and Others for Ages 12 - 18 Innovate with C.A.R.E. Profile (now named Team Dimensions Profile ) Learning Insights Profile Listening Profile Management Action Planner Managing Performance Action Planner Managing Work Expectations (now Work Expectations ) Personal Development Profile Phrase Version Personal Learning Insights Profile Personal Listening Profile Personal Profile System 2800 Series - Paper - now named DiSC Classic PPSS - Personal Profile System Software - computer / codelock based Quik DiSC Relationship Profile Role Behavior Analysis Sales Action Planner Talk Action Planner Team Dimensions Profile (formerly Innovate with C.A.R.E. Profile) Time Mastery Profile Understanding Behavioral Styles: Online Course Work Expectations Profile (formerly Managing Work Expectations ) =============================================== --- COMPLETE READY-to-GO SYNCHRONIZED PROGRAMS with video idX – Frontline Management: Leveraging the Strengths of Your Style idX – Capitalizing on Team Talents idX – Collaborative Skills for Teams idX – DiSC Power Selling idX – Improving Your Listening Skills idX – Conflict Management idX – QuikDiSC Cards =============================================== ------ CUSTOMER SERVICE COURSEWARE ---------------------------- Service Essentials for Everyone - Fundamentals Service Essentials for Managers Service Essentials for Telephone Service Essentials for Email ================================================ ------ SELF-PACED ONLINE COURSES ------------------------------------ --------------- BEHAVIORAL STYLES - DiSC ----------------- Understanding Behavioral Styles Reinforcing Your Understanding Behavioral Styles --------------- MANAGERS ---------------------------------- Understanding Behavioral Styles for Managers Reinforcing Your Understanding Behavioral Styles for Managers Managing Performance Discussions Behavioral Interviewing -------------- CUSTOMER SERVICE -------------------------- Understanding Behavioral Styles for Customer Service Reinforcing Your Understanding Behavioral Styles for Customer Service Establishing Credibility and Trust for Customer Service Questions Are The Answer For Customer Service Customer Focused Interviews Handling Customer Complaints --------------- TEAMS ------------------------------------- Understanding Behavioral Styles for Teams Reinforcing Your Understanding Behavioral Styles for Teams --------------- SALES ------------------------------------- Understanding Behavioral Styles for Sales Reinforcing Your Understanding Behavioral Styles for Sales Establishing Credibility and Trust for Sales Questions Are The Answer For Sales Customer Focused Sales Interviews Overcoming All Objections Territory and Account Management ================================================ ---------- STUDENT & EDUCATOR RELATED---------------------------------------------- Education / Educator resources Ages 12 - 18 – I-Sight A Way to Understand Yourself and Others Biblical Personal Profile System - Christian Education ================================================ Product Chart / Applications Validity & Reliability Information Users of these products Become a Distributor Order Form Return to Inscape Publishing DiSC assessments & training tools - main page. 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