Assessment & Skill Development

  Complete 1/2 day COURSES - with imbedded Video

   Improving Your Listening Skills

Improve flow of information and overall communication Help people select the most effective listening approach based on the situation and on the communication needs of others. This program provides the key to clear communication through developing an understanding of effective listening techniques. Paricipants discover the 5 different approaches to listening and identify their most natural listening approaches. Participants leave with skills, knowledge, and tools to improve their listening skills, resulting in improved communications, fewer mistakes and misunderstandings, and more productive management, staff and client information sharing. Individualized Participant Workbooks This workbooks incorporate validated research based assessment data provide each participant with a personalized, relevant learning experience. Through innovative, hands-on, experiential learning activities, participants learn techniques to capitalize on their people skills knowledge and sales effectiveness. Relevant video and hands-on experiential activities generate opportunities for participants to learn strategies for maximizing their performance as salespeople. Using Improving Your Listening Skills, participants will: Recognize the importance of developing good listening skills by reflecting on their past listening experience Discover the 5 different listening approaches used in communication and the specific characteristics of each approaches Discover their most natural listening approaches Explore their strengths and challenges as listeners Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches This fully integrated DiSC-based program includes:   Proven learning models   Participant pre-work   Rich video assets   Validated research-based assessments   Individualized Participant Workbooks   Fully scripted Leader’s Guides   Professional PowerPoint   Proven processing activities   PowerPoint and video play from the same USB key   No installation is required   (program registration is required for technical support)   Programs are portable between computers   PC and MAC versions available This synchronized, ready-to-go 1/2 day training courseware reduces preparation time and improves the classroom learning experience. Improving Your Listening Skills Course / Program F-107   Price: US$ 840.00   (retail - US$ 995.00)         Participant Workbook F-10pw   Price: US$ 94.50 each   (retail - US$ 108.50)       Preview: Improving Your Listening Skillsz Preview this 1/2 day management program. Since it has video synchronized right into the PowerPoint program presentation, you need Flash Player 8 to view the video components. If you need the Flash Player 8, a link to download it is furnished at this course location. View Improving Your Listening Skills materials Participant Workbook sample (.PDF) Leader Guide sample (.PDF) PowerPoint demonstration (.PPT) Improving Your Listening Skills Video sample Improving Your Listening Skills e-brochure (.PDF) idXReady Courseware Overview e-brochure (.PDF) This Program synchronizes / includes the following: Online Assessment Each program / course includes a personalized assessment, which is sent to participants as pre-work completed online prior to training, ensuring training time is maximized. Individualized Participant Workbook Workbooks incorporate personalized assessments for each individual. The learning becomes relevant and the facilitation time more effective and productive. Synchronized Participant Workbook Pages Corresponding participant workbook pages for every PowerPoint reference. Note taking is made easy - guess work is removed, and participants keep in step with every reference you make. Fully Scripted Leader Guide Synchronized with Participant Workbooks and PowerPoint, and editable. Leader’s Guides are generated in easily accessible PowerPoint files, which are ready to use as they are, or may be edited with your personal touches. PowerPoint That Makes a Point High-impact, visual storytelling slides with effective animations. Professional, high quality presentations that quickly engage learners. Video Built into PowerPoint PowerPoint files built with video synchronized right into the presentation. No more wasting time searching for video clips on a VHS tape or DVD, taking the stress out of transition time. View Improving Your Listening Skills materials Participant Workbook sample (.PDF) Leader Guide sample (.PDF) PowerPoint demonstration (.PPT) Improving Your Listening Skills Video sample Improving Your Listening Skills e-brochure (.PDF) idXReady Courseware Overview e-brochure (.PDF) Other Related Programs:     Frontline Management: Leveraging the Strengths of Your Style         View course information         Frontline Management flyer (.PDF)     Capitalizing on Team Talents         View course information         Capitalizing on Team Talents flyer (.PDF)     Collaborative Skills for Teams         View course information         Collaborative Skills for Teams flyer (.PDF)     Improving Your Listening Skills         View course information         Improving Your Listening Skills flyer (.PDF)     Conflict Management – a DiSC-based Approach         View course information         Conflict Management – a DiSC-based Approach flyer (.PDF) Related Materials Listening Situation Cards – 24 Card deck F-530   Price: US$ 28.00   (retail - US$ 30.00)       idX-QuikDiSC Cards – 144 Card deck F-534   Price: US$ 47.00   (retail - US$ 50.00)     SYSTEM REQUIREMENTS   Microsoft Office 2003 with Power Point 2003   Microsoft Windows 2000 (Service Pack 3 +) or Windows XP (Recommended)   Adobe Acrobat Reader 7 or higher (free at www.adobe.com)   Adobe Flash Player 9 or higher (free at www.adobe.com)   USB Ports (USB 2 recommended)   512 MB of memory (Recommended) Also see Trainer Tools for additional items that can enhance your training efforts / training program. We accept credit cards on all orders. Volume pricing is available. View information about becoming an Inscape Publishing Distributor. Find  Inscape  Product  by  Individual  Product  Title Attitudes – Adventures in Attitudes Coping & Stress Profile Customer Service Action Planner Dimensions of Leadership Profile DiSC Action Planner Sample Pack DiSC Buttons DiSC Customer Service Action Planner DiSC Management Action Planner DiSC Managing Performance Action Planner DiSC Classic Profile – Online Version DiSC Classic Plus Profile – Online Version DiSC Classic Profile – Paper Version (Personal Profile System) DiSC Personal Profile – Spanish Version DiSC PPSS - Personal Profile System - Computer / Codelock Version DiSC Relationship Profile DiSC Sales Action Planner & DiSC Talk reference card DiSC Sales Strategies DiSC Talk Action Planner Diversity – Discovering Diversity Profile EPIC - Online account –- Online Delivery System Everything Facilitation System – complete wirh video IdX - complete ready to go synchronized learning programs with imbedded video Indra - In-Depth Relationship Assessment I-Sight - A Way to Understand Yourself and Others for Ages 12 - 18 Innovate with C.A.R.E. Profile (now named Team Dimensions Profile ) Learning Insights Profile Listening Profile Management Action Planner Managing Performance Action Planner Managing Work Expectations (now Work Expectations ) Personal Development Profile Phrase Version Personal Learning Insights Profile Personal Listening Profile Personal Profile System 2800 Series - Paper - now named DiSC Classic PPSS - Personal Profile System Software - computer / codelock based Quik DiSC Relationship Profile Role Behavior Analysis Sales Action Planner Talk Action Planner Team Dimensions Profile (formerly Innovate with C.A.R.E. Profile) Time Mastery Profile Understanding Behavioral Styles: Online Course Work Expectations Profile (formerly Managing Work Expectations ) =============================================== --- COMPLETE READY-to-GO SYNCHRONIZED PROGRAMS with video idX – Frontline Management: Leveraging the Strengths of Your Style idX – Capitalizing on Team Talents idX – Collaborative Skills for Teams idX – DiSC Power Selling idX – Improving Your Listening Skills idX – Conflict Management idX – QuikDiSC Cards =============================================== ------ CUSTOMER SERVICE COURSEWARE ---------------------------- Service Essentials for Everyone - Fundamentals Service Essentials for Managers Service Essentials for Telephone Service Essentials for Email ================================================ ------ SELF-PACED ONLINE COURSES ------------------------------------ --------------- BEHAVIORAL STYLES - DiSC ----------------- Understanding Behavioral Styles Reinforcing Your Understanding Behavioral Styles --------------- MANAGERS ---------------------------------- Understanding Behavioral Styles for Managers Reinforcing Your Understanding Behavioral Styles for Managers Managing Performance Discussions Behavioral Interviewing -------------- CUSTOMER SERVICE -------------------------- Understanding Behavioral Styles for Customer Service Reinforcing Your Understanding Behavioral Styles for Customer Service Establishing Credibility and Trust for Customer Service Questions Are The Answer For Customer Service Customer Focused Interviews Handling Customer Complaints --------------- TEAMS ------------------------------------- Understanding Behavioral Styles for Teams Reinforcing Your Understanding Behavioral Styles for Teams --------------- SALES ------------------------------------- Understanding Behavioral Styles for Sales Reinforcing Your Understanding Behavioral Styles for Sales Establishing Credibility and Trust for Sales Questions Are The Answer For Sales Customer Focused Sales Interviews Overcoming All Objections Territory and Account Management ================================================ ---------- STUDENT & EDUCATOR RELATED---------------------------------------------- Education / Educator resources Ages 12 - 18 – I-Sight A Way to Understand Yourself and Others Biblical Personal Profile System - Christian Education ================================================ Product Chart / Applications Validity & Reliability Information Users of these products Become a Distributor Order Form Return to Inscape Publishing DiSC assessments & training tools - main page. 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