The following Management related tools are available:

• Learn 4 different approaches to management
• Discover their unique management styles
• Understand their unique strengths and challenges as managers
• Recognize how they manage when:
      – Communicating
      – Delegating
      – Decision making
      – Directing people
      – Problem solving
      – Developing people
      – Motivating others
      – Managing time
• Identify different responses to their management strengths and understand how strengths can be overused
• Create individual action plans based on their unique management strengths and challenges to aid them in managing productively and effectively

• Recognize the importance of developing good listening skills by reflecting on their past listening experience
• Discover the 5 different listening approaches used in communication and the specific characteristics of each approaches
• Discover their most natural listening approaches
• Explore their strengths and challenges as listeners
• Identify effective listening approaches and behaviors, and practice modifying their listening approaches to meet the communication needs of team members
• Create action plans to improve their ability to communicate effectively to all team members by using different listening approaches

• Discover their natural tendencies in conflict and understand how others’ tendencies differ from their own
• Appreciate the value of finding common goals among the parties in a conflict, and learn an approach for finding these common goal
• Understand the need for all parties in a conflict to have their perspectives heard, and learn how to share their perspectives in a productive way
• Realize the importance of focusing on solutions rather than problems
• Learn strategies for generating options that resolve conflicts
• Reflect on how their natural tendencies might affect their ability to find solution
• Gain the tools they need to come to better decisions in conflict situations