Sales / Selling

Sales


Understanding Behavioral Styles for Sales
(Approximately 2 1/2 hours)
Effective selling often depends on being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Sales shows how to recognize different behavior patterns, and develop adaptive skills that increase the ability to communicate successfully with others. View information about the Understanding Behavioral Styles for Sales online course

Reinforcing Your Understanding Behavioral Styles for Sales
(Approximately 1 hour)
This course will reinforce the individual's understanding of his / her own behavioral style and use this knowledge to enhance communication skills and increase productivity. View information about the Your Understanding Behavioral Styles for Sales online course

Establishing Credibility and Trust for Sales
(Approximately 2 hours)
Establishing positive credibility and trust allows sales people a better opportunity to create longer term business relationships. This course will discuss what can be done to intentionally build trust and confidence with clients. View information about the Establishing Credibility and Trust for Sales online course

Questions Are The Answer For Sales
(Approximately 1 hour)
Learn the difference between open-ended and closed-ended questions, and when to use them. Seven different types of questions are discussed and how each one can used. View information about the Questions Are The Answer For Sales online course

Customer Focused Sales Interviews
(Approximately 2 hours)
Learn professional sales interviewing techniques that will help establish credibility, qualify opportunities more effectively, and discover a prospect's important business needs, goals, priorities and personal win. View information about the Customer Focused Sales Interviews online course

Overcoming All Objections
(Approximately 45 minutes)
This course presents a process for dealing with objections and complaints so the individual can be effective and keep client relationships positive. View information about the Overcoming All Objections online course

Territory and Account Management
(Approximately 1 1/2 hours)
In this course learn the skills to: define the territory, understand the customer base, and prioritize clients and prospects. Learn the four-step method for managing territory and also learn how to protect that territory. View information about the Territory and Account Management online course

DiSC Sales Action Planner

Audience: Sales Professionals, Customer Service / Care Professionals, Account Managers, Anyone identifying customer needs

Create successful sales strategies and increase client receptivity and sales results. Quickly identify prospect's comfort zone in the sales process and determine the best ways to open the call, make the presentation, negotiate, close the sale and maintain positive client relationships. Key components can be printed out and used to carry out the selected plan. Completed Action Planners are then available online for reference viewing. View more information about this Sales Action Planner