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360 Performance Feedback
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Multi-source feedback has been known by many names. Some of the more common terms are peer evaluation, upward feedback, 360 degree feedback,
180 degree feedback, multi-directional feedback, 360, and multi-rater assessment.
Most people do not see themselves as others see them. For this reason, they often do not understand the impact their actions have on others.
Although well intentioned and hard-working, they may be the only ones who do not know they are causing problems. Feedback is essential for them to
improve their performance.
People who take a professional attitude toward their work want feedback. They want to know what is working and what is not. They want to be part
of solutions, not the cause of problems.
Since people rarely give and receive feedback, most do not know how to affirm each other's strengths and find it uncomfortable to confront others
directly about issues. They often find it easier to DISCuss these issues with others or internalize them -- the individual who should receive the feedback never
hears it.
In addition, when someone gets feedback from only one person, the tendency to DISCount the feedback as
just a single opinion often exists -- whether the feedback is positive or constructive.
These instruments can also be used for:
- Culture Survey / Organizational Climate Surveys
- Needs Assessments
- Service Surveys
- Leader Development
- Individual Skill Development
- Team Development
- Competency Development
- Level 3 Evaluation of Training
- Performance Management
- Employee Attitude Surveys
- Customer Satisfaction Surveys
- Market Research
View detailed information 20/20 Insight Gold - 360 Degree Feedback system and how it might benefit your organization.
View detailed information TTI - 360 Surveys and Organizational Surveys.
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Tuesday, October 07, 2008
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