SELECT Associate Screening - Pre-employment Test
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Administrative Support
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Improve Productivity Through Hiring Better Administrative Support
Call center is a term that includes a huge range of administrative assistants, secretaries, office support personnel, accounting assistants, office temporaries, other administrative positions.
With the continuous growth in this market comes the increased demand to recruit, select and retain highly qualified representatives. Hiring the wrong people is costly.
Finding those who can and will talk on the phone for a career in today's competitive job market
requires a rigorous approach to hiring.
The SELECT selection system is a online application that only requires an Internet / Web connection and browser software
in order to use. It is also available in a paper and pencil format (requires online input to process report).
Available in English, Spanish, French Canadian and more languages.
It is simple to administer and score and is short in duration – approximately 20 minutes to complete.
Reports include hiring recommendations and interview suggestions that can be generated immediately on site.
SELECT for Administrative Support can help you find candidates who:
– can focus and work productively
– attend closely to details
– successfully juggle many tasks
– work well independently
– remain composed under pressure
– work cooperatively with others
The Administrative Support module measures personality characteristics related to cooperative and productive job performance:
– Productive Attitude - Positive outlook on self, others and the company
– Energy Level - Active and productive
– Attention to Detail - Organized and precise
– Multi-Tasking - Enjoys handling multiple tasks simultaneously
– Self-Reliance - Works well independently
– Task Focus - Not distracted
by needless socializing
– Interpersonal Insight - Aware of others'
feelings
– Criticism Tolerance - Accepts negative
feedback without becoming defensive
– Acceptance of Diversity - Tolerates others
different from self
– Self-Control - Refrains from impulsive
behavior
– Integrity - Strong work ethic
– Optional: Counterproductive Behaviors -
Attitudes toward drug use, reliability
and theft
Another important consideration is the potential candidate's work personality. How many times have you hired a
candidate who looked good on paper or during the interview only to find that they fail in the job?
These are people who do not interact well with people via the telpehone, who can not handle pressure or meet performance standards,
etc. These personality characteristics are hard to identify in an interview, but can be surfaced through testing.
This system is professionally developed, fair to the job candidate, regardless of gender, ethnicity, age or other
special status, and are legally defensible.
View Administrative Support sample report
View Select e-brochure
Related SELECT Test:
Receptionist
Optional: Abilities Testing
This survey / assessment measures basic skills. Choose from Reading, Mathematics, Graphs, Coding, Charts, and Checking.
More Information:
Aministrative Support main page
Realistic Job Preview
Total Selection Process
More Select Surveys / Test Modules
Select Survey Demonstration
Select Online Site Tour
SELECT pre-employment e-brochure
Select System main page
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Please contact us for pricing information.
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Friday, March 12, 2010


























































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If you do not see not exactly what you want, please place a request or inquiry regarding your needs by using the
request information / pricing form.
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