SELECT Associate Screening - Pre-employment Testing     Call Center Pre-employment Tests        – In-bound Service        – In-bound Sales        – In-bound Combination - sales & service        – Out-bound Sales        – Sales Combination - inbound & out-bound        – Call Centers Suite - combination of above        – Help Desk Agents Improve Call Center Productivity Through Hiring Better People Call centers include a huge range of teleservice, technical support, telemarketing and other phone-based operations. Hiring the wrong people is costly. The SELECT selection system is an online testing system which also offers a paper and pencil format – requires online input to process report. Available in English, Spanish, French Canadian and more languages. It is simple to administer and score and is short in duration – approximately 20 minutes to complete. Reports include hiring recommendations and interview suggestions that can be generated immediately on site. An important consideration is the potential candidate's work personality. How many times have you hired a candidate who looked good on paper or during the interview only to find that they fail in the job? There are individuals who do not interact well with people via the telephone, who can not handle pressure or meet performance standards, etc. These personality characteristics are hard to identify in an interview, but can be surfaced through testing. Call Center Test Modules Information:       Call Centers In-bound Service       Call Centers In-bound Sales       Call Centers In-bound Combination - sales and service       Call Centers Out-bound Sales       Call Centers Sales Combination - inbound and out-bound sales       Call Centers Suite - combination of the above       Help Desk Agents Optional: Abilities Testing This survey / assessment measures basic skills. Choose from Reading, Mathematics, Graphs, Coding, Charts, and Checking. View Select e-brochure View Select for Call Centers validation Select for Call Centers – Sample Reports:     Call Centers In-bound Service     Call Centers In-bound Sales     Call Centers In-bound Combination - sales and service     Call Centers Out-bound Sales     Call Centers Sales Combination - inbound and out-bound sales     Call Centers Suite - combination of the above     Help Desk Agents More Information:     Structured Interview     Realistic Job Preview     Total Selection Process     More Select Surveys / Test Modules     Select Survey Demonstration     Select Online Site Tour     SELECT pre-employment e-brochure     Select System main page Please contact us for pricing information.	Tuesday, October 07, 2008 Input Your Email address for new product and specials notices: Email:
-------------   SELECT  Tests  by  JOB  Categories   SELECT Pre-employment Testing for Entry-level, Hourly, Temporary         Administrative Support         Banking           – sales associate             – service associate             – branch manager             – teller associate             – instore sales associate                     Convenience Stores             – store associates             – store manager         Customer Service ---         Health care         Help Desk Agents         Hospitality         Leasing Agents         Office & Light Industrial Combo         Personal Services - beauty salons, spas...         Production and Distribution         Receptionist         Retail Stores           – retail store manager             – retail sales associate             – retail clerk / cashier             – staffing retail combo         Abilities Testing options:             – Arithmetic 1             – Arithmetic 2             – Reading 1             – Reading 2             – Checking             – Coding             – Graph & Charts         Select Sample Reports         Select Survey Demonstration         Select Online Site Tour         Select -- Request Information / Pricing   ======   OTHER  AVAILABE  TESTS / ASSESSMENTS =============   =    ASSESS assessment system for managers, professionals, executives    SalesMax for selecting sales professionals    Orion pre-employment testing for hourly, entry-level, general laborers    E-Net Hire attitudinal testing for hourly, entry-level, general    Proception2 profiling system - DISC    Business Motivators - attitudes, values    Perception 360 - 360 degree feedback - multi-rater system   If you do not see not exactly what you want, please place a request or inquiry regarding your needs by using the request information / pricing form.

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