SELECT Associate Screening - Pre-employment Testing     Convenience Store Manager     Grow Convenience Store Business Through Hiring the Best Managers One of the best ways to do to distinguish your business from your competitors is by staffing stores with the best managers who enjoy selling and serving customers. Customers who are ill treated leave. Fred Reinheld, author of The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value, estimates that the average company loses 50% of its customers in 5 years. He suggests that a 5% improvement in retention would result in a 25% increase in profits for most organizations. How do you make sure that you hire the type of convenience store managers that can produce sales and build customer loyalty? A comprehensive pre-employment selection process measures the competencies and personality characteristics needed in store management jobs. The SELECT selection system is an online testing system which also offers a paper and pencil format – requires online input to process report. Available in English, Spanish, French Canadian and more languages. It is simple to administer and score and is short in duration – 174 questions; approximately 20 minutes to complete. Reports include hiring recommendations and interview suggestions that can be generated immediately on site. An important consideration is the potential candidate's work personality. How many times have you hired a candidate who looked good on paper or during the interview only to find that they fail in the job? There are individuals who do not interact well with people via the telephone, who can not handle pressure or meet performance standards, etc. These personality characteristics are hard to identify in an interview, but can be surfaced through testing. Using the right tools improve the chances of making the correct decision and reducing the cost of making a bad hire. Select for Convenience Stores will help you identify those candidates who have the work personality and the abilities to do the job, and do it well:    –  Display a positive customer service attitude    –  Have a productive energy level    –  Are accommodating to others    –  Who can handle the pressure and frustration of the job    –  Are optimistic and resilient    –  Who are accepting of others different from themselves    –  Demonstrate integrity and work ethic    –  Are Willing to do common Convenience Store tasks    –  Optional: Do not display counterproductive behaviors such    –  Optional: Display the ability to do retail-oriented mathematics        as drug & alcohol use, theft, poor attendance & commitment, etc. This SELECT testing module will help you hire candidates who:    –  Enjoy the service role    –  Exceed customer expectations    –  Foster new and repeat business    –  Work cooperatively with others    –  Demonstrate integrity and a work ethic    –  Show composure under stress This module measures personality characteristics related to positive job performance and customer satisfaction:    –  Positive Sales Attitude - Positive attitude about the customer and sales    –  Leadership - Inclination to lead others    –  Persuasiveness - Persuade, influence customers and associates    –  Energy Level - Active and productive    –  Good Judgment - Factual, objective thinking    –  Organization & Attention to Detail - Organize work and attend to the details    –  Frustration Tolerance - Emotionally optimistic and resilient Optional:    –  Retail Mathematics        A test of basic arithmetic, making change and doing simple markdowns    –  Counterproductive Behaviors        Attitudes toward drug use, reliability and theft This system is professionally developed, fair to the job candidate, regardless of gender, ethnicity, age or other special status, and are legally defensible. View Convenience Store Manager (.pdf) View Convenience Store Associate (.pdf) Return to Convenience Store tests main page View Select e-brochure (.pdf) View Select for Convenience Stores validation (.pdf) Another Convenience Store Testing Module:       Convenience Store Associates Optional: Abilities Testing This survey / assessment measures basic skills. Choose from Reading, Mathematics, Graphs, Coding, Charts, and Checking. Convenience Store Sample Reports:       Convenience Store Manager (.pdf)       Convenience Store Associate (.pdf) More Information:       Convenience Store tests main page       Structured Interview       Realistic Job Preview       Total Selection Process       More Select Surveys / Test Modules       Select Survey Demonstration       Select Online Site Tour       SELECT pre-employment e-brochure       Select System main page Please contact us for pricing information.	Friday, March 12, 2010 Input Your Email address for new product and specials notices: Email:
-------------   SELECT  Tests  by  JOB  Categories   SELECT Pre-employment Testing for Entry-level, Hourly, Temporary         Administrative Support         Banking             – service associate             – sales associate             – service & sales associate combination             – instore sales associate             – sales associate combination             – branch manager         Call Centers             – inbound combination             – inbound service             – inbound sales             – outbound sales             – sales combination             – call center suite         Convenience Stores             – store associates             – store manager         Customer Service ---         Health care         Help Desk Agents         Hospitality         Leasing Agents         Office & Light Industrial Combo         Personal Services - beauty salons, spas...         Production and Distribution         Receptionist         Retail Stores             – retail store manager             – retail sales associate             – retail clerk / cashier             – staffing retail combo         Abilities Testing options:             – Arithmetic 1             – Arithmetic 2             – Reading 1             – Reading 2             – Checking             – Coding             – Graph & Charts         Select Sample Reports         Select Survey Demonstration         Select Online Site Tour         Select -- Request Information / Pricing   ======   OTHER  AVAILABLE  TESTS / ASSESSMENTS =============    SalesMax for selecting sales professionals    ASSESS assessment system for managers, professionals, executives    Orion pre-employment testing for hourly, entry-level, general laborers    E-Net Hire attitudinal testing for hourly, entry-level, general    Proception2 profiling system - DISC    Business Motivators - attitudes, values    Perception 360 - 360 degree feedback - multi-rater system    E-Net Select — Job Application Management & Tracking System   If you do not see not exactly what you want, please place a request or inquiry regarding your needs by using the request information / pricing form.

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