SELECT Associate Screening -
Pre-employment Testing
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Convenience Stores
– Managers
– Associates
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Grow Convenience Store Business Through Hiring the Best People
One of the best ways to do to distinguish your business from your competitors is by staffing stores with the best individuals
who enjoy selling and serving customers.
Customers who are ill treated leave. Fred Reinheld, author of The Loyalty Effect: The Hidden Force Behind Growth, Profits and Lasting Value,
estimates that the average company loses 50% of its customers in 5 years. He suggests that a 5% improvement in retention would result in
a 25% increase in profits for most organizations.
How do you make sure that you hire the type of convenience store managers that can produce sales and build customer loyalty?
A comprehensive pre-employment selection process measures the competencies and personality characteristics needed in store management jobs.
The SELECT selection system is an online testing system which also offers a paper and pencil format – requires online input to process report.
Available in English, Spanish, French Canadian and more languages. It is simple to administer and score and is short in duration –
174 questions; approximately 20 minutes to complete.
Reports include hiring recommendations and interview suggestions that can be generated immediately on site.
An important consideration is the potential candidate's work personality. How many times have you hired a candidate who
looked good on paper or during the interview only to find that they fail in the job?
There are individuals who do not interact well with people via the telephone, who can not handle pressure or meet performance standards, etc.
These personality characteristics are hard to identify in an interview, but can be surfaced through testing.
Using the right tools improve the chances of making the correct decision and reducing the cost of making a bad hire.
Select for Convenience Stores will help you identify those candidates who have the work personality and the abilities to do the job:
– Display a positive customer service attitude
– Have a productive energy level
– Are accommodating to others
– Who can handle the pressure and frustration of the job
– Are optimistic and resilient
– Who are accepting of others different from themselves
– Demonstrate integrity and work ethic
– Are Willing to do common Convenience Store tasks
– Optional: Display the ability to do retail-oriented mathematics
– Optional: Do not display counterproductive behaviors such
as drug & alcohol use, theft, poor attendance & commitment, etc.
This SELECT testing module will help you hire candidates who:
– Enjoy the service role
– Exceed customer expectations
– Foster new and repeat business
– Work cooperatively with others
– Demonstrate integrity and a work ethic
– Show composure under stress
Optional:
– Arithmetic
A test of basic arithmetic, making change and doing simple markdowns
– Counterproductive Behaviors
Attitudes toward drug use, reliability and theft
This system is professionally developed, fair to the job candidate, regardless of gender, ethnicity, age or other
special status, and are legally defensible.
View Convenience Store Manager sample report (.pdf)
View Convenience Store Associate sample report (.pdf)
View Select e-brochure (.pdf)
View Select for Convenience Stores validation (.pdf)
Convenience Store Test Module information:
Convenience Store Managers
Convenience Store Associates
Optional: Abilities Testing
This survey / assessment measures basic skills. Choose from Reading, Mathematics, Graphs, Coding, Charts, and Checking.
Convenience Store Sample Reports:
Convenience Store Manager (.pdf)
Convenience Store Associate (.pdf)
More Information:
Convenience Store tests main page
Structured Interview
Realistic Job Preview
Total Selection Process
More Select Surveys / Test Modules
Select Survey Demonstration
Select Online Site Tour
SELECT pre-employment e-brochure
Select System main page
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Please contact us for pricing information.
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Friday, March 12, 2010


























































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