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Call Centers |
In-bound service, in-bound sales and out-bound sales roles. |
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Help Desk Agents |
Help desk and technical phone support roles. |
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Call Center Suite |
Determine fit for various roles - Inbound Service, Inbound Sales, Outbound Sales, or Help Desk roles. |
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Customer Service |
Customer service representatives, order clerks, or client service representatives. |
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Health Care |
Nurse, nurse's aide, technician, transporter, and admitting office personnel. |
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Hospitality |
Wait staff or hosts in restaurants, hotels and other hospitality positions. |
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Retail Store Management |
Store managers in small format stores or department managers in large format
stores and can manage associates to serve and sell. A retail manager mathematics module can be added. |
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Retail Clerks / Cashiers |
Retail store in positions where active selling is not required. A basic measure of basic retail mathematics can be added. |
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Retail Sales Associates |
Selling and dealing with customers in a retail store - positions requiring active selling and customer
loyalty. A measure of basic retail mathematics can be added. |
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Staffing Retail Combination |
Retail cashier or retail sales associate role. |
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Administrative Support |
Office administrative roles such as administrative assistants, secretaries, other office support personnel, and temporaries. |
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Receptionist |
Socially engaging and serving the needs of customers role |
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Office / Light Industrial Combo |
Either an office / administrative or light industrial role
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Production & Distribution |
Production, manufacturing and distribution roles such as Manufacturing Team Members,
Production Associates, Operators, Assemblers, Technicians, Drivers, Warehouse Personnel,
Temporary personnel. |
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Convenience Store Management |
Manage a small team of associates to serve and sell to customers in convenience stores
and gas stations. A retail manager mathematics module can be added. |
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Convenience Store Associates |
Convenience store and gas station roles. Includes a basic measure of retail mathematics. |
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Leasing Agents |
Lease or rent apartments in their complexes. A measure of basic mathematics geared to the leasing role can be added. |
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Personal Services |
Roles such as hair stylist, barber, cosmetologist, and salon service provider
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