SELECT Associate Screening – Retail Stores
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Retail Store Associates
Retail Sales Associate |
Improving Retail Sales & Customer Retention Through Hiring the Best People
In competitive retail environments, winning companies are continually searching for ways to distinguish themselves from their competitors.
One of the best ways to do this is by staffing stores with sales associates who enjoy serving the customer and selling.
How do you ensure that you hire the type of retail sales associates that can build customer loyalty?
Aa comprehensive pre-employment selection process measures the competencies and personality characteristics needed in store sales jobs.
The SELECT selection system is a online application that only requires an Internet / Web connection and browser software
in order to use. It is also available in a paper and pencil format (requires online input to process report).
Available in English, Spanish, and more languages. It is simple to administer and score and is short in
duration – 149 questions; approximately 20 minutes to complete.
Reports include hiring recommendations and interview suggestions that can be generated immediately on site.
View Retail Sales Associates sample report (.pdf)
View SELECT e-brochure (.pdf)
Identify positive service providers for Retail Sales
This SELECT testing module will help you hire candidates who:
– Enjoy the service role
– Exceed customer expectations
– Foster new and repeat business
– Work cooperatively with others
– Demonstrate integrity and a work ethic
– Show composure under stress
This module measures 6 personality characteristics related to positive job performance and customer satisfaction:
– Positive Service Attitude - Favorable view of customers and the
service role
– Energy Level - Active and productive
– Frustration Tolerance - Emotionally optimistic and resilient
– Accommodation to Others - Willing to meet the needs of other people
– Acceptance of Diversity - Tolerates others different from self
– Integrity - Strong work ethic
– Optional: Counterproductive Behaviors - Attitudes toward drug use,
reliability and theft
This system is professionally developed, fair to the job candidate, regardless of gender, ethnicity, age or other special status, and are legally defensible.
View Retail Sales Associates sample report (.pdf)
View SELECT e-brochure (.pdf)
Optional: Abilities Testing
This survey / assessment measures basic skills. Choose from Reading, Mathematics, Graphs, Coding, Charts, and Checking.
Related Retail Store tests:
SELECT for Retail Cashier, Retail Clerk
SELECT for Staffing Retail Combination
SELECT for Retail Store Manager
More Information:
Structured Interview
Realistic Job Preview
Total Selection Process
More Select Surveys / Test Modules
Select Survey Demonstration
Select Online Site Tour
Select e-brochure
Select System main page
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Please contact us for pricing information.
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Tuesday, October 07, 2008

























































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