Selection & Assessment Tools

SELECT Screening System - family of related tests designed to measure important, work-related, personality characteristics in job applicants - quickly, easily screen for characteristics     Retail Clerks / Cashiers

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SAMPLE  REPORT
Requires Adobe Acrobat Reader

Retail Clerks / Cashiers main page

Structured Interview

Realistic Job Preview

Total Selection Process

More SELECT Surveys

Survey Demonstration

Site Tour

Pricing

SELECT System main page


Professional & Managerial
Assessment
 
  Use SELECT for Customer Service to identify positive service providers for Retail Sales.

This SELECT testing module will help you hire candidates who:
  • Enjoy the service role
  • Exceed customer expectations
  • Foster new and repeat business
  • Work cooperatively with others
  • Demonstrate integrity and a work ethic
  • Show composure under stress
The Customer Service module measures six personality characteristics related to positive job performance and customer satisfaction:
  • Positive Service Attitude - Favorable view of customers and the service role
  • Energy Level - Active and productive
  • Frustration Tolerance - Emotionally optimistic and resilient
  • Accommodation to Others - Willing to meet the needs of other people
  • Acceptance of Diversity - Tolerates others different from self
  • Integrity - Strong work ethic
Optionally, the Customer Service module will also measure:
  • Retail Mathematics - A test of basic arithmetic, making change and doing simple markdowns
  • Counterproductive Behaviors - Attitudes toward drug use, reliability and theft
This system is professionally developed, fair to the job candidate, regardless of gender, ethnicity, age or other special status, and are legally defensible.
More SELECT Information:
Survey Demonstration
Site Tour
Pricing
SELECT System main page

 

Please contact us for Site Tour

Pricing

SELECT System main page


Professional & Managerial
Assessment
 
  Use SELECT for Customer Service to identify positive service providers for Retail Sales.

This SELECT testing module will help you hire candidates who:
  • Enjoy the service role
  • Exceed customer expectations
  • Foster new and repeat business
  • Work cooperatively with others
  • Demonstrate integrity and a work ethic
  • Show composure under stress
The Customer Service module measures six personality characteristics related to positive job performance and customer satisfaction:
  • Positive Service Attitude - Favorable view of customers and the service role
  • Energy Level - Active and productive
  • Frustration Tolerance - Emotionally optimistic and resilient
    • more information.
 Before you begin, bookmark this URL (Web site address).
If you do not have the free Acrobat Acrobat Reader software, click on the button above to download it. Follow the instructions for downloading and installing the software.

After you restart your browser return to this site, click on any link above to open that report.
Saturday, February 11, 2012

 



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 Saturday, February 11, 2012

 



Click here for SELECT pre-employment testing system information - introduction
Click here for SELECT pre-employment testing system for call center staff selection
Click here for SELECT pre-employment testing system for help desk agent selection
Click here for SELECT pre-employment testing system - call center suite for selecting call center staff
Click here for SELECT pre-employment testing system for customer service staff selection
Click here for SELECT pre-employment testing system for health care staff selection
Click here for SELECT pre-employment testing system for hospitality staff selection
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