Selection & Development Tools
Structured Interview
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Using the Interview as a Part of an Integrated Selection Process
Most interviewers think they have good instincts.
While interviewing is the most commonly used selection procedure, in most cases it is considered to be the least valid.
In most hiring interviews, an untrained interviewer reaches their decision about the applicant during the first 3 to 5 minutes
of the interview and spends the remainder of the time rationalizing that decision.
The good news for the applicant – first impressions make the difference. The downside for the company – first impressions
mean little in terms of predicting job success.
What do you really know about the candidate and their qualifications after only five short minutes? Very little.
What you may know is whether you liked their choice of clothing, if they have a "firm handshake," or whether or not
they appeared nervous. Are these the qualities that determine success in the job?
Unless they are well trained and use a behaviorally-based, structured process.
Generally, in-depth interviews are the last hurdle in the selection process. It is here that the interviewer / interview team
makes the final hiring decision.
How do you give the interviewer the right tools to improve their chances of making the correct decision and reduce the cost of
making a bad hire)?
Most research indicates that the effectiveness of the interview will be greatly improved if you use a well-developed,
structured, behavioral interview process which includes training for the interviewer(s).
A good interview process will:
– Focus the interview on the relevant job competencies
– Encourage the applicant to describe their typical behavior
rather than providing rehearsed answers
– Provide consistency - all applicants are asked the same questions
– Help you to avoid asking illegal or inappropriate questions
– Allow you to objectively compare candidates
– Improve your hiring decisions
View information about these SELECT Associate Screening System surveys / tests:
Administrative Support
Banking
Call Centers
Convenience Store Associates
Convenience Store Management
Customer Service
Health Care
Help Desk Agents
Hospitality
Leasing Agents
Office & Light Industrial Combination
Production and Distribution
Personal Services
Receptionist
Retail Clerks / Cashiers
Retail Sales Associates
Retail Store Management
Staffing Retail Combination
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View SELECT Associate Screening System e-brochure
More SELECT Associate Screening System information:
Job Specific Testing Options - Categories
Abilities Testing Options
Language Options
Realistic Job Preview
Total selection process
Please contact us for more information, pricing and/or sample report.
Return to SELECT Associate Screening System main page.
If you do not see not exactly what you want, please place a request or inquiry regarding
your needs by using the request / information form.
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Friday, May 18, 2012






















































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