Skill Building Courses / Courseware

  Manager / Management


Managing Performance Discussions (C-102)

screen shot - Managing Performance Discussions, self paced, online course This course provides a process to help managers have a discussion with an employee when performance needs to improve. Key communication skills are addressed, as well as a step-by-step outline for conducting the discussion in a way that respects the individual, and encourages him / her to take responsibility for improving performance.

Approximately 2 hours

Audience: Managers, Team Leaders, Coaches, Sponsors, Anyone needing to council others on performance

Includes 9 Lessons:
  How to Use This Course
  Introduction
  Overview of Managing Performance Discussions
  Key Communication Skills - Describe Specific Behavior and Outcomes
  Key Communication Skills - Use Effective Questioning Skills
  Key Communication Skills - Use Listening Skills
  Seven-Step Process
  Practical Application
  Knowledge Assessment


Managing Performance Discussions
C-102   Price: US$ 89.00
  (retail price: US$ 89.00)		     Click here to order the Managing Performance Discussions - Online Self-paced Course     Click here to View Your Shopping Cart selections

Allow 1 business day for online setup.

Credit:
CEU: 0.1
ANCC Contact Hours: 1.2
CEU information

Managing Performance Discussions e-brochure

Requirements:
800 x 600 Screen Resolution and up
Microsoft IE 4.0 and up, Netscape 4.5 and up, OR AOL 5.0 and up
Flash 5.0 and up


Action Planners - Course / Learning Reinforcement
Once grounded in DiSC®, use any or all of these Action Planners to fully utilize what was learned. Available in online and paper versions.   View information about the DiSC® Action Planners


If any of these products are not exactly what you want, please place an inquiry.
Thursday, March 11, 2010

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