Web-Based Courses - Supervisory Series

  Coaching for Improved Performance


The Supervision Series Online utilizes behavior modeling to instill the basic foundations of interpersonal supervisory management.

Once team member performance has been assessed, the team leader identifies specific areas that need improvement. This module shows the participant how to demonstrate the needed skills to the team member and how to motivate him / her to pursue them. The result can prove rewarding for everyone involved.

For: Team leaders and first-line managers in both office and industrial locations

Objectives
Managers and team leaders will learn to:
  Understand the special nature of coaching-a one-on-one activity that involves showing a team member how to perform a task
  Understand the importance of observations and analysis before coaching a team member, since coaching, like all effective training activities, must be well thought-out and carefully planned
  Involve the team member in the coaching process by asking questions and encouraging feedback
  Involve the team member in the coaching process by asking questions and encouraging feedback
  Establish effective controls by setting up a review. Most often, more than one coaching session is needed to improve performance

Course Length
An interactive, online course lasting from 45 minutes to 2 hours.

Course Content
  Content is designed to fit an interactive training environment
  Interactive, skill building exercises, images, sounds, and videos reinforce the skill points
  A course catalog guides you for increased flexibility to manage online course material
  communication and tools to interface for the delivery of courses asynchronously or synchronously
  Online help desk
  Student area

Suggested Pre-Requisite Courses

Fundamental Skills of Managing and Communicating
An overview of the importance of effective interpersonal skills in managing and communicating with people and how these skills support the step-by-step methodology. A review of pre-workshop exercises designed to start the learning process before the participants arrive at the session.

The Principles of Behavioral Modeling
  Traditional Models
  Positive Models
  Discussion
  Role Plays
  Job Specific Role Plays

Recommended Course Option
The workbook is used to help transfer the step-by-step skills of the behavior modeling process, with job specific case studies emphasizing on- the- job aids and resources material supplied within each workbook.

Course Content
  Content is designed to fit an interactive training environment.
  Interactive, skill building exercises, images, sounds, and videos reinforce the skill points.
  A course catalog guides you for increased flexibility to manage online course material.
  Built-in email system for communication and tools to interface for the delivery of courses asynchronously or synchronously
  Online help desk
  Student area

System Features and Requirements
  Standard Internet browser, version 4.0 or higher
  Program written entirely in Java which does not require plug-ins
  Server components using standard HTTP protocols

COACHING FOR IMPROVED PERFORMANCE
Course Length: 1.5 hours - self-paced course
Course Format: Web-based, online course

Number: 333385 view items in your shopping cart
add Coaching for Improved Performance - single user - 30-day subscription to your shopping cart Price: US$ 32.00 for a single user - 30-day subscription

Number: 333395
add Coaching for Improved Performance - single user - 12-month subscription to your shopping cart Price: US$ 52.00 for a single user - 12-month subscription

Number: 333641b
add Coaching for Improved Performance - single user - Single User-Perpetual License, 1 Title Choice to your shopping cart Price: US$ 230.00 for Single User
Perpetual License, 1 Title Choice

Number: 333642b
add Coaching for Improved Performance - Supervision Series Library - 1 Title - One Workstation to your shopping cart Price: US$ 1,500.00 for Supervision Series Library
1 Title - One Workstation
12-month subscription - Renewal at year end at 30% per title


This course is also available in classroom, CD-ROM, and a Spanish version (classroom format only) formats. Available in office and industrial versions.

View an online course demonstration.
Also view:

Virtual Classroom Benefits
Virtual Classroom Features
System Requirements
User Access Levels
Frequently Asked Questions
Cost Estimate Inquiry Form


If any of these products are not exactly what you want, please place an inquiry.
Tuesday, May 22, 2012

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