How does the Intranet version work?
An Intranet software package is available to customers. This is included in Intranet Installation Package Annual Subscription. Installation requires an on-site installation by a Vital Training Technology Services Team Specialist. Clients have the option to renew their Intranet subscription package each year. The courses selected by the client, from the Vital Learning Library, are electronically packaged and loaded to the Intranet installation.

How does the Intranet version impact administration of the courses?
Once the courses are loaded into your Intranet solution, you will have greater control of the Administrative function of your system. However, Vital Learning can still help you Administrate this, since there are no firewall issues.

How does the customer benefit from the Intranet version?
For those organizations interested in adding their own courses and self-customization, this is an excellent and flexible choice. It also benefits organizations who have restricted Internet access. Organizations can now get quality, pre-packaged programs, along side the ability to add their own courses and customization with their own logos and images.

		Department Management-supports customized department areas that can be controlled by managers.
		Ease of Customization
		Course Catalog-increased flexibility to manage online course material
		Communication-built in email system with new tools and interface for communication
		Administration tools and system controls
		Online Help
		Student Area
		Automatic Scoring and Tracking
		Images, sounds and video

		Courses can be easily created.
		Fully customizable by the customer or Vital Learning, providing a low-cost distributed development environment.
		Administration utilities are browser based and can be accessed by any computer with a compliant browser.
		Empowers organizations to build learning centers
		Vital-Online provides consistent navigation and user interface for all employees. This lets employees spend time learning - not trying to figure out how to take a course.
		No plug-ins are required.

How do the new pricing options work?
A flexible subscription pricing structure has been built to address organization annual purchases; time-based purchases; and individual purchases. Courses can be purchased individually by time -or- for annual contracts, in "suites" of courses in three categories of supervision; customer service; and sales. "Full-Suite" subscriptions are available and pricing is subject to change as new courses / suites are added.

		Fundamental Skills of Managing
		Fundamental Skills of Communicating
		Dealing with Complaints
		Dealing with Conflicts
		Assigning Tasks Effectively
		Delegating Effectively
		Using Positive Discipline

		Delivering Customer Focused Service
		Dealing with Difficult Customer Situations

		Coaching the Consultative Sales Process
		Managing Sales Obstacles
		Sharpening Your Active Listening Skills
		Planning Effective Sales Calls
		Value-Added Selling

Can courses be delivered asynchronously and synchronously?
Yes, the system features allow the same flexibility to deliver the courses as:

		self-paced stand-alone programs
		online with an instructor
		blended with the classroom as pre- or post- work

Does Vital Learning provide online trainers?
Yes, Vital Learning Corporation provides both classroom and online instructors for an additional fee based on the desired use.

How do companies "mix" the online and classroom?
Vital-Online courses have corresponding classroom and self-study print components and administrative instructions. This allows organizations to successfully combine delivery materials to enhance the learning options.

In addition to the quality content, these coursses offer flexible delivery options and the incorporation of assessments. The most up-to-date sources indicate that e-learning is enhanced by the richness of the total learning experience including a mix of online or CD-ROM use, in-class role-play, online assessments, manager interaction, and learning communities.

The classroom Administrative Kit components include instructions for delivering the online format as pre-work or post-work for the classroom format course. The Winning Through Customer Service classroom course also gives instructions for combining classtoom and online communication style assessments.

What are the system requirements for the Internet version?
Vital-Online is written entirely in Java. The server components use standard HTTP protocols (no firewall issues and everything goes through port 80). All students, instructors, and administrators use standard browsers version 4.0 or higher, to access the system. Vital Online includes a Java database. Users can plug in any JDBC compliant database with the supporting JDBC drivers. Database drivers are available for Microsoft SQL, Oracle, Sybase.

		The ability to create courses, publish content and track usage with one easy-to-use package.
		All interactions are Java and browser based.
		Exams, pretests and quizzes can quickly be built
		High impact, dynamic, courses can be built easily.
		Courseware can be created by multiple authors across a network cost effectively.
		Create customized personal learning environments.
		Quickly export and import courses

How does the auto-registration work?
A student completes an information page and selects the titles that they would be interested in completing. Within a few minutes the student is emailed a password to begin the courses.

How does the Vital-Online system benefit community colleges?
The new Vital-Online gives Community Colleges expanded features: Administration; Built-in email system, and Automatic Scoring and Tracking. This provides an easier way for the colleges to manage the courses online.

Are Vital Learning's online courses approved for college credit?
All of the online courses are approved for college credit through ITCAP and Pima County Community College. This allows students the opportunity to take courses they complete online and apply them to an undergraduate degree.

What kind of certificates are available?
Vital Learning has five different types of certificates that a student can obtain, depending upon how many titles they complete. If a student completes all 10 titles, they would receive The Supervision Series Certificate. Other certificates include the Fundamentals of Supervision Certificate, Performance Development Certificate, and the Change Management Certificate.

How would does the Vital Learning's online solution compare to competitors?
Vital Learning's user-friendly system, is truly unique in the marketplace, with its ability to combine Web-based training with quality classroom content. This gives organizations the ability to have the "mix" they chose in their training delivery.

Return to the Online Courses main page.