Supervisory Skill Development
Effective Discipline - Classroom
(formerly titled Using Positive Discipline)
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For: Team leaders and first-line managers in both office and industrial / manufacturing locations
Discipline can be very demoralizing if it is done incorrectly. But with positive discipline, a person can grow
while also improving work flow. Positive discipline is still discipline -- correcting a behavior problem.
Objectives
Managers and team leaders will learn to:
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Use the technique of positive discipline to reduce and redirect problem behavior of
people who report to them |
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Communicate in terms of behavior rather than perception or opinions |
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Avoid getting entangled in personal areas that generate defensiveness and lead away
from lasting solutions |
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Recognize how important team member participation is in defining problems and their
solutions |
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Develop the skills necessary to encourage meaningful participation |
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Conclude disciplinary interviews with plans that work toward improved performance |
Description
Positive Discipline may seem like a contradiction in terms, but it does not have to be. Managers and team
leaders will be shown how to change unacceptable team member behavior without bruising egos.
Course Content
Essential Skills of Leadership and Essential Skills of Communicating
An overview of the importance of effective interpersonal skills in managing and communicating with people,
and how these skills support the step-by-step methodology. A review of pre-workshop exercises designed to
start the learning process before the participants arrive at the session.
The Principles of Behavioral Modeling
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Traditional Models |
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Positive Models |
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Discussion |
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Role Plays |
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Job Specific Role Plays |
Course Length and Format
Interactive, 4-hour group workshop designed for 6 to 18 participants
The workshop includes:
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Video presentations of case studies |
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Group to exchange views, experiences, and ideas |
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Exercises to develop and transfer skills. |
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Extensive practice and role-plays |
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Immediate feedback and critique of the manager’s and team leader’s use of the skills and techniques taught in the workshop |
Course Materials
Facilitator’s Guide
Contains complete instructions on how to facilitate the workshop. It includes explanatory text for
the trainer, sample trainer narrative, transcripts of visual segments, and annotation notes.
Participant Workbook
Used to help transfer the step-by-step skills of the behavior modeling process, with job-specific
case studies emphasizing on-the-job aids and resource material supplied within each workbook.
It contains:
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pre-workshop cognitive exercises |
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forms for workshop activities |
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skill practice aids |
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a video synopsis |
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a section to help participants transfer skills back to the workplace includes
a skill application plan, a troubleshooting guide, and a general review |
Video component
Contains an introductory segment and a traditional behavior scenario, followed by a behavior model
Overhead transparencies
Provide for critical skills analysis
Trainer audio cassette
Contains a recording of the explanatory text and sample narrative for each module
Participant practice audio cassette
Offers additional skill-building exercises for workshop participants. It can be used during the workshop session or for self-study later.
Self-Assessment Profile
Facilitates the transfer of learned skills to the workplace.
Memory Jogger Card
Provides a handy, succinct reminder of each module’s skill points. This card is to be handed out at the end of each
workshop, so participants can use it on the job as a reminder of the skill points they have learned.
EFFECTIVE DISCIPLINE (Classroom format)
(formerly titled Using Positive Discipline)
Return to the general information page for all Supervisory Development Series classroom format courses
If any of these products are not exactly what you want, please place an inquiry.
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Tuesday, October 07, 2008
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