Select, Assess & Train

 

Thursday, March 11, 2010      
Receive notices about new products & specials:
Email:
     


Other Management Files:

Management Styles
Supervisory Approach
Management - Miscellaneous
Communication-Verbal/Listening
Communication - Non-verbal
Creative Process
Creativity
Staff Motivation
Problem Employees
Personal Crisis -Indicators
Work Related Values &
Work Environment

Meetings
Presentations
Marketing Assessment
Marketing Strategies
Networking
Prospecting


Files - Main Page


    BUSINESS DEVELOPMENT

    Prospecting

    Determining Prospecting Ratios

       Prospecting is the first step to expanding the
          existing clientbase and/or developing new
          relationships with the potential of becoming
          a client.  Or, identifying and developing
          referral sources.

       Determine the number of prospects needed to
          meet your monetary goal.

         Factors to consider in developing a
            prospect ratio:

           Determine monetary objective
              for new business.
              - or -
              Amount to be achieved over the
              next months/year (time period).

           Determine new clients or
              expanded business from current -
              needed to achieve new business
              objective.

       Formula:

          Average Value of Customer  =
          Total monetary value of all clients
          ÷  Total number of present clients
          =   X
          then take Goal for New Business  ÷  X

       Determine the number of new prospects to
          approach to gain a meeting.   From
          experience, determine approximately how
          many prospects must be seen to produce one
          new customer.

       By going through this process it brings
          efficiency and effectiveness to the sales /
          business development effort.

       The number of prospects must far exceed the
          number of calls and meetings to be made
          ("hit" ratio of number of prospects to be
          contacted to make a sale).

       Regardless of the factors the influence the
          prospect ratio.  You should strive to track the
          number of calls made to the number of sales
          made (your "betting" average).

    Prospecting Review

       Can you answer the following questions?
          If not you lack the necessary focus and goals.

         Target market(s)

      1. Which industries, professions or individuals are you targeting?

      2. Are any potential markets being avoided?

      3. What geographical areas are targeted?

         Products

      1. Which products and/or services are you emphasizing?

      2. Which products and/or services that you are emphasizing low margins or other problems (e.g. servicing)?

         Competition

      1. Are you particularly vulnerable to any competitors?

      2. Are any competitors vulnerable to your competition?

         Strategic Objective

      1. Is your business or organiation more interested in market share/volume
        -or-
        profitablilty of its products and/or accounts?

    Rating Prospects

       Rating considerations:

         Prospects' eligibility for credit /
            non-credit business.

         Ability to pruchase

         Identify decision maker(s)

         know needs

         Your expertise / knowledge of this
            industry

         Your knowledge of product / services
            utilized in this industry

         Third party introduction is available

         You / your business's reputation in
            the industry

         Your competitive standing

         Prospects' profitability assessment

         Time investment for getting business
            (days / months / years)

         Needs not currently fulfilled by
            customers current "suppliers"

         Total monetary value if relationship
            were won.

    Prospecting Methods

       Usual Prospecting Methods

         Cold Calling and Cold Canvasing

         Warm Calls - lead from someone else

         Appointments

         Active Networking

         Existing Clients

       Other Prospecting Methods

         Internal Prospecting

           Building an internal referral
              network can be very effective in
              helping reach sales targets.

           Call on the staff, in other
              departments or divisions as if
              they were prospects or centers
              of influence / referrals.

           They may be able, directly or
              indirectly, to bring new business
              opportunities to you.

           Hold information meeting,
              luncheons, coffee breaks, etc..
              with your internal sources.

           Ask for referrals.  Do NOT
              assume that they know you
              want referrals or what the
              characteristics are for a
              qualified prospect or opportunity.

         Look for opportunities in news artlcles.

           Local, national and international newspapers
           Business magazines and journals
           Trade magazines and newspapers
           National and international periodicals

         Meet with your competition to
            determine those speciality areas in
            which you do not compete. (Unbundle
            services and teaming opportunities)




These "Management Files" are mainly for Middle & Senior Management and Business Owners. The various topics are meant to remind and to stimulate management thought.

Please note: Our firm does not carry-out or furnish research in these areas. This area of the Select, Assess & Train Web site is available only as a public service to foster thought and better management in today's fast-paced environment when the human factor of business is often taken for granted and/or even overlooked.   We are not a source of facts.

Select, Assess & Train
38 Fendall Avenue
Alexandria, VA 22304 USA
Tel:  (703) 823-1968

info@selectassesstrain.com


© Copyright 1997-2010 Select, Assess & Train, Alexandria, VA, USA. All rights reserved.